Terms & Conditions
1- Service Requests & Availability
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All services are subject to availability and are confirmed only after receiving written confirmation from Nestora. Clients are responsible for providing accurate property details, service requirements, and access information.
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2- Furniture Rental Services
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Nestora provides curated furniture rental packages for residential and corporate properties. Rental duration, furniture selection, delivery dates, and pricing will be agreed upon before service confirmation.
Furniture remains the property of Nestora throughout the rental period. Clients are responsible for maintaining the furniture in reasonable condition and must promptly report any damage, loss, or maintenance requirement.
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3- Delivery, Installation & Collection
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Nestora will coordinate furniture delivery, installation, and collection at the agreed time. The client must ensure that the property is accessible and ready for the scheduled service.
Additional charges may apply if delivery, installation, collection, or access is delayed due to incomplete information, restricted access, or circumstances outside Nestora’s control.
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4- Property Maintenance & Repair Services
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Nestora provides maintenance and repair support for electrical, plumbing, HVAC, general repairs, and other agreed property requirements. Service timelines may vary according to the nature of the request, required materials, and property access.
Emergency requests will be handled as promptly as reasonably possible, subject to technician availability and the scope of the issue.
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5- Security Camera Installation
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Security camera installation services are provided based on the property’s requirements and technical assessment. Nestora is responsible for the agreed installation scope only. Clients are responsible for ensuring that the use of security cameras complies with all applicable laws, privacy requirements, and building regulations.
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6- Payments & Additional Charges
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Service fees, rental payments, deposits, and payment terms will be communicated before confirmation. Any additional work, replacement parts, extended rental periods, or services outside the agreed scope may be subject to additional charges.
​
7- Property Access & Client Responsibilities
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Clients must provide safe and appropriate access to the property for delivery, installation, inspection, maintenance, and collection. Nestora may reschedule a service where access is unavailable or conditions are unsafe.
Clients are responsible for any damage caused to rented furniture or equipment through misuse, negligence, unauthorized alteration, or loss.
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8- Limitation of Liability
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Nestora takes reasonable care to provide services professionally and efficiently. However, Nestora shall not be liable for delays, service interruptions, or damages resulting from circumstances beyond its reasonable control, including restricted property access, utility failures, building regulations, or force majeure events.
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9- Governing Law
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These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Egypt. Any disputes shall be subject to the jurisdiction of the competent Egyptian courts.
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Contact Us
​
For questions about our services, bookings, or these Terms & Conditions, please contact Nestora through the contact details provided on our website.
1- Service Requests & Availability
​
All services are subject to availability and are confirmed only after receiving written confirmation from Nestora. Clients are responsible for providing accurate property details, service requirements, and access information.
​
2- Furniture Rental Services
​
Nestora provides curated furniture rental packages for residential and corporate properties. Rental duration, furniture selection, delivery dates, and pricing will be agreed upon before service confirmation.
Furniture remains the property of Nestora throughout the rental period. Clients are responsible for maintaining the furniture in reasonable condition and must promptly report any damage, loss, or maintenance requirement.
​
3- Delivery, Installation & Collection
​
Nestora will coordinate furniture delivery, installation, and collection at the agreed time. The client must ensure that the property is accessible and ready for the scheduled service.
Additional charges may apply if delivery, installation, collection, or access is delayed due to incomplete information, restricted access, or circumstances outside Nestora’s control.
​
4- Property Maintenance & Repair Services
​
Nestora provides maintenance and repair support for electrical, plumbing, HVAC, general repairs, and other agreed property requirements. Service timelines may vary according to the nature of the request, required materials, and property access.
Emergency requests will be handled as promptly as reasonably possible, subject to technician availability and the scope of the issue.
​
5- Security Camera Installation
​
Security camera installation services are provided based on the property’s requirements and technical assessment. Nestora is responsible for the agreed installation scope only. Clients are responsible for ensuring that the use of security cameras complies with all applicable laws, privacy requirements, and building regulations.
​
6- Payments & Additional Charges
​
Service fees, rental payments, deposits, and payment terms will be communicated before confirmation. Any additional work, replacement parts, extended rental periods, or services outside the agreed scope may be subject to additional charges.
​
7- Property Access & Client Responsibilities
​
Clients must provide safe and appropriate access to the property for delivery, installation, inspection, maintenance, and collection. Nestora may reschedule a service where access is unavailable or conditions are unsafe.
Clients are responsible for any damage caused to rented furniture or equipment through misuse, negligence, unauthorized alteration, or loss.
​
8- Limitation of Liability
​
Nestora takes reasonable care to provide services professionally and efficiently. However, Nestora shall not be liable for delays, service interruptions, or damages resulting from circumstances beyond its reasonable control, including restricted property access, utility failures, building regulations, or force majeure events.
​
9- Governing Law
​
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Egypt. Any disputes shall be subject to the jurisdiction of the competent Egyptian courts.
​
Contact Us
​
For questions about our services, bookings, or these Terms & Conditions, please contact Nestora through the contact details provided on our website.